Rehab Patient Care Coordinator - Full Time - Hours in Summary

Location- 18 Foundry Street, Concord Checking patients and and out for Endocrinology, Diabetes and Nutritional Rehab. Hours are Monday-Thursday 1030am-7pm and Friday's 830am-5pm Summary The Rehab Patient Care Coordinator works under the direction of the Director and/or Office Manager. They manage the client/patient intake process through effective communication and collection of information and perform a variety of administrative functions in support of outpatient rehab/specialty services. The Patient Care Coordinator is the primary access point for patients and is responsible to ensure that the patient receives timely, efficient, and compassionate customer service. Manages the chart/record throughout the patient's interaction by assuring accurate and timely preparation, charging, scanning, filing, including cross checking of daily work. The Patient Care Coordinator is responsible for performing these functions in a manner that optimizes patient flow, maximizes departmental efficiencies, assures accurate revenue, and promotes patient/client and employer/insurer satisfaction. Education High school or equivalent (GED). Experience Demonstrated ability to effectively and positively interact with a multi-disciplinary team of staff, patients, and others. Prior experience working in the medical field and/or training. Responsibilities Schedules patients in a way that optimizes accurate information and patient flow. Coordinates the initial evaluation process for all new patients. Greets and arrives patients while securing appropriate documentation for all visits. Processes all calls, manages voice mail and forwarding of phones and places daily reminder calls to patients. Obtains payment for services rendered. Performs other duties as assigned (aide duties, management of error reports, supply ordering, etc). Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at .... Concord Hospital (CH) is a nationally-accredited, progressive regional health system. Over the past two decades, CH has evolved from a community hospital to a $550 million net revenue regional integrated health system with more than 3,574 employees, leaders and clinicians who are talented, mutually supportive, and community centered in helping the organization meet its community mission. CH has sophisticated clinical and management practices. The organization consistently performs among the top ten percent of national organizations and has received many national accolades (e.g., most wired, Press Ganey's summit award). After a four-year effort to strengthen and standardize our quality management processes, Concord Hospital has become the first healthcare system in New Hampshire to be certified as being in compliance with internationally recognized quality management practices ISO 9001:2008 certification, issued by DNV GL. ISO certification means that patients can be confident CH has implemented and strengthened processes for internal auditing, control of documents, control of records, control of non conforming products, and preventative and corrective action. Learn more about working at Concord Hospital Culture and Values Career Development Benefits Life Here