Nurse Manager

  • ALLIANCE HEALTHCARE SERVICES, INC
  • Memphis, Tennessee
  • Full Time

Summary:

The Nurse Manager be responsible for the 24-hour nursing coverage of all units & programs included at Alliance Wellness Campus (Adult, C&Y, CSU, CAC, Detox, Respite). The person occupying this position will be responsible for all nurse (RN, LPN, CMA, Mental Health Technicians) functions at the Wellness Centers including CAC, CSU, Detox, and Respite .

Education Requirement:

Associate’s degree or higher in Nursing.

Experience Requirement:

Must be eligible for any/all credentialing required by regulatory and funding sources.

Previous experience working in a crisis setting is preferred.

Licensure/Certification Requirement:

Registered Nurse license in the state of TN. (TN compact licenses are acceptable)

CPR/BLS

Key Job Responsibilities:

  • Schedule management to ensure 24-hour nursing staff coverage for both crisis programs
  • Manage time and attendance of nursing staff
  • Collect and revies operational data.
  • Maintain and updated position control
  • Complete interviews and initiate the hiring process.
  • Mange retention and turnover for nursing staff and make recommendations to Human Resources and management of changes that may be needed.
  • Monitor agency nurse utilization.
  • Regularly meet with Nursing staff to monitor their professional development and goals.
  • Review nursing documentation for completion and clinical appropriateness.

Performance reviews

  • Ensure the completion of nursing staff performance evaluations.
  • Ensure all medical equipment is ordered, working, stored appropriately on floor.
  • Ensure compliance with all safety regulations.
  • Complete direct patient care as required.
  • Actively participate in the weekly Crisis Management meeting.
  • Regularly review medical content (including nurse notes, use and delivery of medication, and all medical interventions) completed by Crisis frontline nurse and CMA staff by completing/overseeing Quality Audits as requested by Quality and Training Manager.
  • Make recommendations to Quality and Training Manager on requested trainings to improve processes, efficiency, and operations on the floor.
  • Complete discipline as needed for Nursing staff and other crisis staff when requested by another Manager (two supervisors in one formal discipline meeting is required).
  • Work collaboratively with other Crisis Managers to ensure goals of the Crisis Continuum are met.
  • Work in rotation as Administrator on Call for Crisis.
  • Review and provide recommendations after all incident reviews.
  • Understand and monitor medication use and outcomes for all crisis patients.
  • Other duties as assigned.

Knowledge/Skills/Abilities:

  • Knowledge of management and organization, and knowledge of the professional disciplines.
  • Training and/or experience in the administration of mental health programs.
  • Demonstrated administrative and supervisory ability.
  • Ability to work with conflicting or competing demands or interests of clients, employees, sponsors in the distribution of work, evaluating work and program effectiveness.
  • Knowledge of quality assurance and auditing.
  • Job requires individual judgment in patient care and case disposition, and in-program administration.
  • Ability to work effectively in a crisis service delivery setting dealing with individuals who are experiencing a mental health crisis and detox/withdrawals from substances.
  • Ability to use effective judgment in problem resolution.

Supervision Provided by this Job:

Directly supervise all Crisis nursing staff (RN, LPN, CMAs and Mental Health Technicians.)

Physical Demands/Conditions:

Prolonged standing and walking; lifting, turning patients and equipment. Heavy Work - Exerting up to 150 pounds of force occasionally, and/or up to 75 pounds of force frequently, and/or up to 30 pounds of force constantly to move objects. (May be further defined as "with or without assistance.") .

Job ID: 521101684
Originally Posted on: 5/14/2026

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