Medical Assistant ENT South Portland, ME 40-Hours

SUMMARY:

The Support Medical Assistant (MA) provides clinical and administrative support in outpatient primary and specialty care under a licensed clinician. This role emphasizes patient- and family-centered care through collaboration with healthcare professionals and manages instrument supply, including inspection, decontamination, and sterilization.

CORE RESPONSIBILITIES: Has the clinical skills and competencies necessary to perform the essential tasks of a Medical Assistant (MA)

• Gathers and updates relevant patient information and vital signs in the chart based on visit type.

• Prepares patients for visits by obtaining pertinent data and vitals.

• Completes clinical tasks as directed by licensed Clinician:

• Medication and/or vaccine administration

• Performs diagnostic screenings

• Accurately collects and prepares specimens for testing

• Sets up and assists with in-office clinical procedures

• Refills medications per protocol

• Completes patient clinical documents

• Maintains clinical equipment and supplies including rotation, stocking and cleaning .

• Documents accurately, appropriately and timely into patients’ chart.

• Performs administrative duties as assigned including patient outreach and scheduling.

• Coordinates patient care management with in-house specialties, community resources, home health, hospital or acute care.

• Completes mandatory educational requirements and maintains required BLS certification.

• Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies.

• Perform other duties as assigned to support the mission, vision and values of InterMed

Environmental Maintenance Functions (Derm/Mohs/ Audiology/ ENT) :

• Performs environmental maintenance duties as assigned for clinical equipment within Dermatology, Mohs, Audiology and ENT departments.

• Ensures proper cold chain management for the storage of medications and therapeutic injections.

• Sorts, inspects, and assembles procedural instruments and safety equipment with knowledge of OSHA standards and regulations.

MISSION AND VALUES:

• Follows InterMed’s mission to provide patient-centered primary care, putting the patient first to deliver high quality, high value care.

• Provide the highest quality care to our patients with a level of service that exceeds their expectations.

• Maintain a positive attitude and always treat our patients and each other with dignity and respect.

• Insist on honesty and integrity from each other and our business partners.

• Make teamwork a core component of our relationships between physicians, staff, and patients.

• Embrace change to better serve our patients.

• Use business practices that feature individual accountability and group responsibility to ensure delivery of high value healthcare.

• Have fun as we carry out our mission to serve.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Education: Successful completion of an accredited Medical Assistant program

• Associate's degree program preferred

• Knowledge of OSHA standards and regulations

• Basic knowledge of equipment used within Dermatology, Mohs, Audiology and ENT departments.

• Demonstrates excellent professional judgement, phone skills and prioritization decision-making skills.

• Experience: Entry Level

• License/Certifications:

• Current CMA or RMA certification preferred

• BLS required

• Professional appearance and demeanor

• Proficient in Windows and Microsoft applications, and electronic medical record (EMR) experience preferred