Unit Manager - Medical Assistant

SUMMARY The Unit Manager assists the Executive Director in overseeing the clinical operation of a RCAC/CBRF program. Under the direction of the Executive Director, this position ensures the highest degree of quality care by planning, organizing and directing the overall operation of our care services in accordance with resident needs, government regulations and our internal policies and procedures.
ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned.
Quality of Program and Care:

• Monitor medication administration, medication records and medication documentation in the MARs
• Provide regular support to resident care needs, facilitate resident assessments and care-related follow-up as appropriate.
• Controls the care coordination of all residents, coordinates the service plan, activates appropriate resources and communicates with the physician or pharmacy regarding new medication orders, changes in orders and any medication issues. Follows up on residents admitted to the hospital and completes necessary paper work for a re-admission to the community after hospitalization or rehab.
• Maintain ongoing communication with the pharmacy in regards to new medication orders, change in orders and any medication issues
• Monitor medication counts for narcotic drug administration
• Assist in the development of new policies and/or procedures as necessary
• Establish and maintain effective communication with the RCAC/CBRF staff, families, residents, licensing agencies and referral sources
• Contact physicians regarding resident health issues/problems
• Complete the Physician Form when a resident is scheduled to see his/her M.D.
• Maintain on going communication with the Executive Director on all family, resident, and staff
• Maintain knowledge of State Regulations and updates (DHS 89)
• Available for rotating on-call duties

Staff Oversight and Training:

• Unit Manger(s) will assist with providing staff training and orientation; coach care staff performance improvement when appropriate and ongoing observation of staff abilities.
• Assist with providing in-service training for staff on health conditions common to assisted living residents to include ADLs, medical management and regulatory compliance
• Monitor and delegate related health and safety duties to staff as needed
• Work closely with the staff in obtaining information related to the health status of the residents

Resident Admissions and Recordkeeping:

• Assist with the admission/acceptance decisions for potential residents
• Obtain all required paperwork prior to a new admission (i.e. assessment, medication orders, communicable disease information)
• Maintain resident records by collecting and receiving all pertinent and required data
• Follow up on residents admitted to the hospital and complete necessary paper work for a re-admission to the RCAC after hospitalization or rehab
• Develop resident care plan. Attend and plan care conference at appropriate times.

SUPERVISORY RESPONSIBILITIES This position does have leadership responsibilities for all care-related staff.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE

• Associates degree in Nursing and a valid (current) WI license as LPN or Medical Assistant Associates Degree preferred.
  
• Available for rotating on-call responsibilities.
• Previous hospital or long term care experience (or other experience working with the senior population) preferred
• Familiarity with DHS 89 guidelines preferred