Personal Support Worker (2026-238-CC)

Competition #2026-238-CC Personal Support Worker (2026-238-CC) Employment Type: Part Time PSW, Bargaining Unit (2 Vacancies) Work Hours: 25 hours/week (Monday to Friday 8:30am to 4:30pm) Work Setting: Exclusively onsite at 840 Coxwell Ave, Toronto, Ontario Salary: $24.37 per hour Application Deadline: June 09, 2026 by 11:59 pm
Who We Are
WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.
Visit www. woodgreen.org to learn more about who we are and to review our Equity Statement . We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.
Program Overview Community Care, Seniors Community Services

The Community Care Unit provides a holistic approach to care at home for seniors and caregivers who are vulnerable, at risk and/or marginalized. The unit provides a wide range of programs such as Assisted Living Services, Home & Cluster Care, Social Work, Meals-on-Wheels, Adult Day programs, and transportation, which enable seniors to be as independent as possible in their homes. The unit also provides a variety of socio-recreational/wellness programs which enhance the quality of life and promote the health of the older adult.

What You Will Do

• Embrace a client-centred and culturally competent approach to provide exceptional personal care that respects the diverse backgrounds and needs of each client.
• Efficiently set up and dismantle program activities, maintaining a clean and hygienic environment that prioritizes safety.
• Assist clients with a range of Activities of Daily Living (ADLs), such as feeding, transfers, bathing, skin care, oral hygiene, toileting, and continence care, ensuring dignity and comfort.
• Execute non-controlled acts as assigned by the Supervisor, strictly adhering to the established Units policies.
• Perform controlled acts delegated by a Regulated Health Professional, following the Unit's policies.
• Offer medication assistance and reminders in compliance with the Units Medication Assistance Policy, ensuring clients adhere to their medication schedules safely.
• Engage in continuous observation of clients and their environments, promptly reporting and documenting any unsafe conditions or notable changesbe they behavioural, physical, mental, or cognitiveto the Supervisor.
• Safely escort and transport clients to and from the program, ensuring their secure arrival and departure.
• Diligently complete and maintain detailed progress notes in client profile binders and communication logs to ensure accurate record-keeping and information sharing.
• Communicate openly and collaborate effectively with caregivers and stakeholders to determine the most effective care approaches for each client.
• Respond professionally to any challenging behaviours presented by clients; if difficulties arise that cannot be managed effectively, report to the Supervisor for follow-up.
• Apply proper food handling practices in alignment with the Units policy; prepare snacks and meals, assist clients who may require help with eating.
• Monitor the supply of program materials, ensuring an adequate quantity of forms and equipment is available, and promptly report to the Supervisor when supplies are running low.
• Actively contribute to achieving the anti-racism objectives and community development principles that guide the organizations mission within the program.
• Assist Program Activationists in implementing engaging program activities as needed, promoting an enriching experience for all participants.
• Display flexibility by being willing to transfer between Seniors Day Program sites as operational needs dictate.
• Additional training in dementia care is highly valued and considered a beneficial asset.

What You Bring to the Team

• Personal Support Worker Certificate and NACC Certificate (if applicable).
• Experience providing personal care to frail seniors and/or disabled adults.
• Minimum one (1) year experience Providing personal care to seniors and people living with disabilities

What Will Set You Apart

• Comprehensive understanding of how to support clients in meeting their Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (iADLs).
• Strong communication skills, encompassing verbal, written, listening, and reporting abilities, to ensure clear and effective interactions with clients and team members.
• Ability to work collaboratively and effectively within a team, fostering a supportive and cooperative environment.
• Flexibility and sound judgment in assessing and responding to clients diverse needs.
• Familiarity with behavioural management techniques and approaches to effectively assist clients in various situations.
• Knowledge of gerontology issues, healthcare systems, and social services applicable to the demographic served.
• Competence in food safety handling practices and maintaining a sanitary program environment.
• Physical capability to perform frequent light to moderate lifting, walking, bending, stretching, and pulling.
• First Aid and CPR certification is a valuable asset
• Proficiency in Chinese (Mandarin/Cantonese) is considered an asset.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at ... of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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