Transfer Coordinator (EMT/CNA)

General Summary of Position
We have a full-time Transfer Coordinor opportunity our Transfer Center loced in Lanham. The Transfer Coordinor provides services including: Emergency requests to transfers critical pients to MedStar Hospitals for conditions such as heart tacks, strokes, trauma and other time sensitive emergencies; non-emergency transfer requests to MedStar hospitals; dispches helicopters and ground critical care ambulances; requests for ambulance and wheelchair transports for all MedStar hospitals; coordinion of critical responses such as in-hospital Code Heart; coordinion of regional hospitals informion during disasters; critical radiology communicions; and other critical communicions for the MedStar Health system.

This department is open 24 hours a day and this position requires a combinion of day, evening, and overnight shifts. The shifts are 12 hours and every other weekend is required. This Full-Time position will be represented by the Service Employees Internional Union (SEIU) Local 722.

Primary Duties and Responsibilities

• Serves as the point of contact for referrals and obtains necessary informion to initie the pient's transfer into or between member hospitals of the MedStar Health System.
• Receives transfer requests from physicians and hospitals. Informion includes demographic insurance and clinical da.
• Completes extensive da entry in multiple systems including: Transfer requests in Cerner Transfer Center; Flight and Ground Transport requests in FlightVector and Metro Complete Flight Dediced ambulance dispch in Traumasoft; Discharge Transport requests in naviHealth Radiology ticket management in Zendesk
• Connects with accepting MedStar Physician to determine clinical approprieness for the transfer.
• Performs follow up transfer to pient financial services insurance companies physicians case managers social workers nurses staff members and others regarding expediting approval of a pient transfer.
• Collabores with Admitting and Bed Management to determine availability of approprie bed.
• Arranges for approprie ambulance or helicopter to be dispched based on pient acuity (e.g. BLS ALS and Critical Care Transport).
• Communices with the referring and accepting hospital of approval and time to transfer and admit pients.

Minimal Qualificions
Educion

• High School Diploma or GED required
• Successful completion of training program as an Emergency Medical Technician or EMT Paramedic preferred
• Associe degree preferred

Experience

• 3-4 years acute care experience required

Licenses and Certificions

• NREMT - Nional Registry of Emergency Medical Technicians-Basic (EMT-B) (current or prior registrion) preferred
• Nional Associion of Air Medical Communicion Center Specialist Certificion - NAACS (current or prior registrion) preferred
• Emergency Medical Dispcher (current or prior registrion) preferred
• Medical Assistant (current or prior registrion) preferred
• Certified Nursing Assistant (current or prior registrion) preferred

Knowledge Skills and Abilities

• Proficiency in keyboarding (>60 words/minute preferred)
• Ability to manages multi-line telephone system (10 lines)
• Detail-oriented ability to multi-task and manage projects