Clinical Concierge Medical Assistant

  • MultiCare Health System
  • Lakewood, Washington
You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0, Shift: Day, Schedule: Monday - Friday

Position Summary

The Clinical Concierge Medical Assistant I is an incredible opportunity to expand your role in health care through performing clinical tasks and coordinating patient care within the MA-C license scope. You will work in high-collaboration with your team to ensure the best possible health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance

Responsibilities

You will collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes

You will perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data

Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds

You will create and provide a safe and supportive environment for patients

Requirements

Washington State Requirements:

Washington State Medical Assistant-Certified (MA-C)

Current BLS Certification or may be obtained through an in-house training program, depending on assignment

Minimum one (1) year experience in physician's office or other medical facility preferred

Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire Washington State Medical Assistant-Certified (MA-C) license within 45 days of hire.

Idaho State Requirements:

Current CMA certification by AAMA, NHA or NCCT

WA state MA-C license, or WA state MA-R license required with endorsed by Indigo within the first 30 days of employment

Current BLS Certification or may be obtained through an in-house training program, depending on assignment

Minimum one (1) year experience in physician's office or other medical facility preferred

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

Belonging: We work to create a true sense of belonging for all our caregivers

Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve

Market leadership: Washington state's largest community-based, locally governed health system

Employee-centric: Named Forbes "America's Best Employers by State" in 2023

Technology: "Most Wired"health caresystem 15 years in a row

Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities

Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.33 - $35.36 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set,
Job ID: 479820765
Originally Posted on: 6/4/2025

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